Posted by The Caringly Clinical Team
on August 11, 2026
This article is intended for general informational purposes only and does not constitute medical advice. For a personalised recommendation, speak with your GP, continence nurse, or occupational therapist.
Written and reviewed by the Caringly Clinical Team. Last updated: 11 August 2026.
Choosing the Right Continence Product: A Practical Guide
With pull-ons, slips, pads and wipes all available, picking the right continence product can feel overwhelming — especially if you're ordering for the first time. This guide walks through the main factors to consider, and how Caringly's range fits each one.
1. Mobility and Independence
This is usually the first fork in the road:
Pull-on style (underwear-like) — worn like regular underwear, pulled up and down independently. Best suited to people who are mobile and manage their own toileting. Our Supreme Pull-Ons use a ComfySorb high-absorbency core (up to 2200mL) with a soft, secure elastic waistband and tear-away side seams for easy removal.
Tab-fastening style (nappy-like) — has adjustable side tabs, allowing a carer to change the product without the person needing to stand. Better suited to heavier incontinence or where carer assistance is needed. Our Supreme Slips offer up to 3100mL absorbency with refastenable tabs and leak guards for a secure, customised fit.
2. Absorbency Needed
Match the product to your actual level of leakage rather than defaulting to the highest absorbency available — too little leads to leaks, too much is unnecessarily bulky. If you're unsure of your absorbency level, this is exactly what a continence assessment (see our continence care guide) is designed to establish.
3. Sizing
A well-fitted product matters as much as absorbency — too small causes discomfort and irritation, too large gaps at the edges and leaks. Both Pull-Ons and Slips are sized by waist measurement; check our size chart before ordering, particularly if you're between sizes.
4. Day vs Night Use
Some people use a lower-profile product during the day and a higher-absorbency option overnight. Both our Pull-Ons and Slips are rated for day and night use, so this often comes down to personal comfort preference rather than needing two different product lines.
5. Skin Sensitivity
Look for soft, breathable materials and dermatologically tested products if you have sensitive or fragile skin. Both Caringly product lines are dermatologically tested, with soft breathable outer covers designed to reduce heat and moisture build-up.
6. Skin Care Routine
Whichever product you choose, pair it with a proper cleansing routine to protect skin between changes. Our Adult Incontinence Wipes are alcohol-free and pH balanced, formulated specifically for frequent adult use — general-purpose wipes aren't designed for this and can irritate the skin with regular use.
A Simple Way to Decide
Mobile, manage your own toileting, moderate to heavy incontinence → Pull-Ons
Need carer assistance, or heavier/overnight protection → Slips
Either way → pair with purpose-made Wipes for daily skin care
If you're still unsure, our team is happy to help — email support@caringly.com.au or call 1300 00 2439, and if you're ordering through NDIS funding, see our NDIS Orders page for the on-site ordering process.
Frequently Asked Questions
What if I order the wrong size or product?
Caringly offers a 60-Day Fit or Return Promise — if your first purchase isn't right, contact us within 60 days for an exchange or full refund.
Can I use Wipes with any incontinence pad or brand?
Yes — our wipes are designed to work alongside any incontinence pad, not just Caringly products.
Do I need a clinical assessment to know what to order?
Not necessarily for a first purchase, but if you're ordering through NDIS funding, an assessment is typically required to establish your funded product type and quantity. See our guide on NDIS continence assessments.
Resources and Support in Australia
National Continence Helpline
Phone: 1800 33 00 66 (free call)
Website: continence.org.au
This article has been written and reviewed by the Caringly Clinical Team, healthcare professionals experienced in NDIS and community continence care in Australia. It does not constitute medical advice. Individual needs vary and should be assessed by a healthcare professional where possible.
